Launch your managed development center - MDC

We offer a different technology engagement model with TIAC taking on the role of an external technology enabler that understands industry and the expectations. 

We create mixed expertise and seniority teams that function as remote FTEs and are fully dedicated to the client’s product development lifecycle. The client sets the standards and assigns work according to their priorities and benefit a 50% cost reduction when compared to developing product in-house.

We are responsible for appropriate staff choice, IT and office infrastructure, and staff retention. Our 90%+ staff retention is regarded as a key benefit to existing clients. Our clients benefit from the superior technology skills, development expertise in relevant industries, and proficient English language skills. 

We are responsible for assembling scalable teams that deliver high-quality output based on the client’s product development needs. The whole team is in constant communication, and we behave as one.

MDC brings value and enables scalability vs. traditional outsourcing model

  • Employees act as FTEs, we handle engagement and retention
  • Client can influence staff choice
  • More employee loyalty, with annual retention rates at over 90% – key benefit as onboarding a developer is a demanding process
  • Developers become part of the client’s team; Our proven track record of successful interaction between client’s and our staff, which are treated as remote workers
  • Full client’s control over IP rights
  • Staff accommodates to client’s standards and tools
  • Longer term contracts, tied to staff not projects
  • Ability to adjust staffing as needed within the same cooperation/team/project
  • MDC has a vested interest in the client’s success, staff are treated as client FTEs
  • High team members turn-over
  • Inappropriate staff skills, no interview or vetting typically
  • Staff may be pulled to work on other projects, company crisis, or new clients
  • Staff is not vested in company
  • Project based contracts, difficult to adjust when a change is needed; New projects require a new contract
  • IP concerns
  • Lack of consistency on the long run
  • Staff may use company’s tools and processes despite client’s
  • Staff often guaranteed for life of a project or a defined period

Tech tools

By utilizing our key technology expertise we have built secure, high-performance applications for financial transactions, risk and margin management, robust systems that streamline claims processing and policy management, intuitive, scalable platforms that enhance operational efficiency and decision-making, and many other solutions.

Our AI experience enables us to deliver solutions that utilize the latest standards in AI implementation by providing trained/custom AI agents for data processing and analysis.

Our cloud and DevOps specialists provide scalable, secure, cloud-based solutions across all our core industries, such as cloud migration projects for financial and insurance industries or setting up multi-cloud environments to enhance speed and security.

Our database experts design databases capable of securely handling large volumes of data such as customer information, policy data and also enable seamless data integration and analysis for informed decision-making.

Our QA team ensures the highest quality standards of all software we deliver. Our QA processes prioritize rigorous testing to ensure reliability, security, and compliance to ensure stability of critical systems and smooth user experiences and accurate data processing.

Data/IP security concerns:

Clients can have segregated environments so the MDC team cannot get to prod deployments or PII
Additional data processing agreement can be signed if the MDC team will have access to confidential data
Client is by default protected with master agreement to keep all IP rights

Standards that we follow

ISO 9001:2015 – Quality Management System

At TIAC, quality is at the heart of everything we do. Through the ISO 9001 standard, we continuously improve our processes to ensure that our products and services consistently meet our clients’ expectations, whether we are working on complex software solutions or providing outsourcing support. 

ISO 14001:2015 – Environmental Management System

We are mindful of our environmental responsibilities, and the ISO 14001 standard helps us minimize our ecological footprint. By optimizing resources and implementing environmentally sustainable practices, we contribute to protecting the environment in our daily business operations. 

ISO 27001:2013 – Information Security Management System

Information security is a top priority at TIAC. ISO 27001 enables us to implement strict data protection measures for our clients and partners, ensuring confidentiality, integrity, and availability of all information, which is crucial for our FinTech projects. 

ISO 45001:2018 – Occupational Health and Safety Management System

At TIAC, the health and safety of our employees are paramount. The implementation of the ISO 45001 standard allows us to provide a safe working environment, reduce workplace risks, and promote a culture of health and safety at all levels of the company. 

Methodology

We follow Agile methodology to ensure constant delivery of high-quality, responsive solutions across our core industries. Our Agile approach promotes collaboration, flexibility, and continuous improvement, allowing us to adapt to changing requirements and deliver incremental value to our clients. Regular sprints, iterative development, and close client collaboration are integral to our process, ensuring that we meet the unique needs of fintech, insurance, automotive, and business management sectors efficiently and effectively.

Why Serbia?

*Serbia is ranked number 1 globally for the fourth year in a row, as the country that creates most FDI (Foreign Direct Investment) jobs per million inhabitants, according to “IBM Global Location Trends 2020“
*Major development centers located in Serbia for multiple publicly listed international companies, including FIS, Microsoft, Schneider Electric, NCR, Endava, Take-Two Interactive and Ubisoft Read more about Serbia, Home of the new R&D hub in Europe